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What some of our customers had to say about our service:
- I found the site very pleasing and easy to navigate. Not only did
I receive a confirmation of my order immediately but hours after I had
placed my order I received another one confirming that my kit had been
shipped along with the tracking number.
I love the kit and thanks for the customer service.
Elisabeth H. FL
- I'm a beginner so I called to ask a few questions and was pleasantly
surprised to get answers. I actually spoke to someone who knew what
they where selling. I got a phone call a few days after my kit had arrived
to see if everything was fine and if I had any more questions. Now that's
service! The faults kit has been great I didn't realize how many bad
bottles are around. The big master kit has been a lot of fun we play
with it like a board game trying to recognize the scents, and it's working
I'm really getting it, I'm getting there I can actually describe wine
with specific words now. Thanks
Charles B. CO
- This kit is an important feature of the Wine Judging class that is
part of the enology curriculum at Michigan State University. It was
so helpful to me that I had to have my own. I am impressed not only
with the beautifully-presented Master Kit, but with the level of customer
service at Wine Aromas. The day after I ordered, I received an e-mailed
confirmation and shipping notice, complete with a UPS tracking number
and a hyperlink to the UPS tracking service web page. Great job!
Tom O. MI
- Just want to thank you guys for all your help explaining the product.
Ted W. NV
- My son lost a vial from our kit. I called to see if I could buy a
new vial, and the folks at make scents of wine put one in the mail free
of charge. Now my kit is complete again and I just want to thank you
for your help.
Alexandra M. CA
- My brother and I have a small wine production (home made). The faults
kit was one of our best investments. Thank you for your advice.
Ben M. OR
- I was at first skeptical of such a kit. I had heard about it but never
gave it any consideration. During a wine tasting, the sommelier presented
us with the master kit. My wife and I where so impressed that we had
to have it. That very night we browsed the Internet and found your site.
2 days later, we received our kits. Now we host wine tasting sessions
at our home and enjoy using the kits to reference the aromas.
Mark H. NY
- Since we started selling your kits in our stores it's been a pleasure
working with you, we get prompt delivery and no surprises. Professional
service! Thanks guys.
Mike S. CA
- This beautiful website has excellent customer support standing behind
it. I ordered this aficianados kit from Canada, and the company made
extra efforts to make sure I received it. I'm also happy to report that
the kits are gorgeous! I will definitely be recommending this site to
others. Many thanks!
Susan A. Canada
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