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What some of our customers had to say about our service:

- I found the site very pleasing and easy to navigate. Not only did I receive a confirmation of my order immediately but hours after I had placed my order I received another one confirming that my kit had been shipped along with the tracking number.
I love the kit and thanks for the customer service.
Elisabeth H. FL

- I'm a beginner so I called to ask a few questions and was pleasantly surprised to get answers. I actually spoke to someone who knew what they where selling. I got a phone call a few days after my kit had arrived to see if everything was fine and if I had any more questions. Now that's service! The faults kit has been great I didn't realize how many bad bottles are around. The big master kit has been a lot of fun we play with it like a board game trying to recognize the scents, and it's working I'm really getting it, I'm getting there I can actually describe wine with specific words now. Thanks
Charles B. CO

- This kit is an important feature of the Wine Judging class that is part of the enology curriculum at Michigan State University. It was so helpful to me that I had to have my own. I am impressed not only with the beautifully-presented Master Kit, but with the level of customer service at Wine Aromas. The day after I ordered, I received an e-mailed confirmation and shipping notice, complete with a UPS tracking number and a hyperlink to the UPS tracking service web page. Great job!
Tom O. MI

- Just want to thank you guys for all your help explaining the product. Thanks
Ted W. NV

- My son lost a vial from our kit. I called to see if I could buy a new vial, and the folks at make scents of wine put one in the mail free of charge. Now my kit is complete again and I just want to thank you for your help.
Alexandra M. CA

- My brother and I have a small wine production (home made). The faults kit was one of our best investments. Thank you for your advice.
Ben M. OR

- I was at first skeptical of such a kit. I had heard about it but never gave it any consideration. During a wine tasting, the sommelier presented us with the master kit. My wife and I where so impressed that we had to have it. That very night we browsed the Internet and found your site. 2 days later, we received our kits. Now we host wine tasting sessions at our home and enjoy using the kits to reference the aromas.
Mark H. NY

- Since we started selling your kits in our stores it's been a pleasure working with you, we get prompt delivery and no surprises. Professional service! Thanks guys.
Mike S. CA

- This beautiful website has excellent customer support standing behind it. I ordered this aficianados kit from Canada, and the company made extra efforts to make sure I received it. I'm also happy to report that the kits are gorgeous! I will definitely be recommending this site to others. Many thanks!
Susan A. Canada

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